What To Expect With Your In-Home Shutter Consultation

Blake Jarman

As you start the window treatment buying process, some companies, like Sunburst, send out a rep for an in-home consultation. By bringing the treatments to your home, we can present how various window coverings would look with your decor. You’ll see how simple it is to discover the perfect treatments when you leave the artificial surroundings of a showroom.

But what happens during an in-home consultation? And how does bringing samples to your home enable you to better choose the perfect window treatment? Sunburst prides itself on these in-home consultations, and here’s what you will see at your visit.

Walking Through A Typical In-Home Shutters Consultation

A couple looking at window treatment samples. 

Begin by making an appointment by calling your local representative. If you already can picture the perfect coverings for you window, like our Polywood® plantation shutter, then we will make a special note to show you some options related to your preferred product. We will also bring other options, so you can be sure that your choice matches your ideal.

During the actual appointment, we’ll sit down and figure out what you need in a window treatment. We’ll look at your lighting, privacy, and energy efficiency ideas, and we’ll ask about hard-to-reach or specialty-shaped windows. Your consultant will also want to know how the room is used and what ambiance you are trying to acheive. And it’s fine if you don’t know exactly what you want, as we’ll walk you through your options.

That may require going through different window treatments until we find the best window treatment for your needs. Most people need to try out a few different product lines, like comparing Polywood with our real-wood Ovation® shutters or choosing the best stain to match the room. We’ll also demonstrate all the options available for the covering, like available colors, louver sizes, or hidden tilt-rods.

Once you make your pick, we’ll find the exact measurements of your windows. We generally measure the windows in each room—even if you only need to fit treatments for a portion of the house. We do this because most of our clients want to order future window treatments quickly. At the end of the appointment, we will thoroughly explain the detailed, written quote, so there are no phantom numbers on your invoice.

Alt text: Sunburst Shutters van in customer's driveway. 

Signs Of A Bad In-Home Shutter Consultation

While we are confident that Sunburst will carry out professional in-home consultation, there are some actions you should never experience from any window treatment company. As they say, the quality of your sales representative mirrors the quality of the product.

Primarily, your salesperson should respect your home. They should come to your house as scheduled, clean and presentable, and offer to protect your floors with shoe booties. Your representative should always give you product and company pamphlets and pricing details.

When discussing pricing, you should be given a complete written quote. Don’t accept a vague guess, scrawled on a product brochure or the back of a business card. And don’t take pricing estimates before they take any window measurements. You want to understand how much the final bill will cost you. It’s also a good idea to to look at references and online reviews.

Find The Perfect Window Treatments At Your Sunburst In-Home Consultation

At Sunburst, we strive to match your windows with a quality window treatment. Our representatives are said to be courteous, professional, and knowledgeable. And we will always leave a full price and product information. Just contact us at 919-887-9198 to arrange your in-home consultation.